Pouch Tax Support

Stop paying to stay hooked.

Pouch Tax turns every nicotine pouch you skip into a visible dollar amount, a streak, and a blunt reminder that buying another can is a bad trade.

Get help

Email chris@neonfrenchie.com. Tell us what device you're on and what happened, and we'll get back to you.

Common questions

My savings number looks wrong

Savings are calculated from the figures in your quit profile: cost per can, pouches per can, and pouches per day. Open Settings and check those three. If your habit or prices changed, updating them changes the maths from that point on. Everything the app shows is an estimate based on what you entered.

I logged a slip — did I lose everything?

No. A slip adjusts your totals to stay honest and may start a new streak, but your history stays. That's the point: the number should tell you the truth, not flatter you.

How do I get my data out?

Settings has an export option. You can take your history as JSON or CSV.

How do I delete my account?

Settings, then Delete account. If you can't sign in or no longer have the app, see the account deletion page.

Notifications aren't arriving

Check that notifications are enabled both in Pouch Tax's Settings and in your device's system settings for Pouch Tax. Also check your quiet hours — reminders are suppressed during them.

Pouch Tax is a habit and savings tracker, not a medical device or medical advice. Savings and nicotine totals are estimates based on information you enter. Speak with a qualified healthcare professional for personalised help with nicotine withdrawal or cessation medication.